| About Us We at AmericanAutoLock.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at
bill@americanautolock.com | |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from outside North America, place your order and your credit card company will convert the transaction to your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. | |
| Shipping And Handling All orders are processed in a timely and professional manner should you need our assistance in tracing an order feel free contact us. You patronage is much appreciated. | |
| Delivery Schedule We ship the same day the order is received unless it is backordered and we notify all backorders via e-mail. | |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. | |
| Tax Charges For orders made from our state 6% tax is added. All other orders are tax free and you should click the exempt button to reduce tax to zero . | |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. | |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> | |
| Reaching Us If you need to reach us, please email us at
bill@americanautolock.com, or you can call us at 800-860-5625 Monday through Friday 8:30 to 5:00 US Eastern Time or fax us at 717-581-8353 or write to us at American Auto Lock.Com at 1039 North Christian Street, Lancaster, PA 17602. | |
| Privacy Policy We at AmericanAutoLock.com do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. | |
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American Auto Lock.com is where automotive lock professionals shop for solutions. |
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